FAQ's

Confetti Jar is a party planning and booking platform that helps you find and book venues, entertainment, desserts, decorations, rentals, and more, all in one place.

Booking on Confetti Jar takes just a few steps:

1. Choose your package, select your date and time, and click Request to Book.
2. We confirm availability with your vendor within 24 hours. Your card isn’t charged yet.
3. Once your booking is confirmed, you’ll get a confirmation email and your deposit is charged.
4. The remaining balance is charged 7 days before your event.

Your event is booked once you receive your confirmation email. Listings noted as Instant Book are confirmed right away. With both Confetti Jar and your vendor keeping you in the loop, you can plan with confidence and count on an on-time arrival and a stress-free celebration.

Bookings are confirmed within 24 hours, while some vendors offer instant booking. This is always noted on the listing. If your vendor is not available, Confetti Jar will find another amazing option from our network of handpicked vendors and rebook your event. If you choose not to rebook with the available vendor, your card will not be charged for the service or item unavailable.

Once you submit your request, we check your vendor’s availability for your event’s location, time, and duration, and confirm within 24 hours. Your card won’t be charged until your booking is confirmed. As soon as it is, you’ll receive a confirmation email with all your event details.

Some listings offer Instant Book and this will be noted right on the listing. Those bookings will be confirmed right away.

We want your party to run smoothly from the moment your vendor arrives, so we take a moment to confirm every detail before your booking is final. Some vendors on Confetti Jar offer instant booking, and you’ll see this noted right on their listing. Others confirm within 24 hours because our local businesses run events all over the city, and each request depends on your location, travel time, setup needs, and their other events that day. That quick check means your vendor arrives on time with plenty of room to set up, so you can relax and enjoy the celebration.

No. Submitting a request saves your payment details so we can finalize your booking quickly once it’s confirmed. About 95% of requests are confirmed, and once yours is, your deposit is charged and the remaining balance is charged 7 days before your event. If your request can’t be confirmed, we’ll reach out as soon as possible with other options for your party.

If your vendor isn’t available, we’ll contact you right away with backup options from other handpicked local businesses. Occasionally a backup option may be priced differently, so we’ll walk you through every choice before anything is booked. If none of the options meet your needs, your request is simply canceled and your card is never charged. There’s no commitment until your booking is confirmed.

Select the time in which you'd like the event or entertainment to START. Vendors will plan arrivals, deliveries, or set-up accordingly to align with your start time.

Yes. You can book multiple vendors for the same event, including entertainment, desserts, décor, and more.

Yes. Confetti Jar allows you to find and book all your party services in one platform so you don’t need to coordinate across multiple sites.

Yes. Your vendor will be in touch to share updates and ensure everything is set for your event.

Vendors provide clear updates and confirmations as your event approaches so you always know what to expect.

No, our process is designed to be simple! After booking, you'll receive a confirmation from Confetti Jar and a communication from your vendor, as well. Some vendors may have questions or contact you to discuss and finalize items requiring customizations.

Rescheduling, cancellations, and changes depend on each vendor’s policy. These details are clearly listed on each offering page.

In the rare case that a vendor needs to cancel, our team will step in and help you find a replacement from our network so your event stays on track. Just email info@confettijar.com or send us a chat below and we will be here to help right away!

Party supplies are fulfilled and shipped directly by the vendor to your selected delivery location.

You can choose to have items shipped to your home or directly to your event location.

Estimated shipping timelines are shown on the product page. Be sure to order party supplies at least 2 weeks prior to your event to ensure your items arrive on time.

Yes. You will receive updates as your order is processed and shipped so you know when to expect it.

Contact info@confettijar.com with any questions related to your orders. You can also contact the vendor from which the supplies were ordered using the contact information on your confirmation emails.