FAQ's
Find answers to common questions about booking, communication, payments, and what to expect when planning your party with Confetti Jar. We’re here to make the process simple, clear, and stress-free.
Booking & Planning Your Party
Below are some common questions about booking through Confetti Jar.
What is Confetti Jar?
Confetti Jar is a party planning and booking platform that helps you find and book venues, entertainment, desserts, decorations, rentals, and more, all in one place.
How does booking work?
Choose your package, select your date and time, and select Book Now. Vendors review and confirm requests within 24 hours. You'll receive confirmations via email. Your event is not confirmed until your confirmation email is received.
Is my booking confirmed right away?
Bookings are confirmed within 24 hours, while some vendors offer instant booking. This is always noted on the offering page.
What time should I select at booking?
Select the time in which you'd like the event or entertainment to START. Vendors will plan arrivals, deliveries, or set-up accordingly to align with your start time.
Can I book multiple services for the same party?
Yes. You can book multiple vendors for the same event, including entertainment, desserts, décor, and more.
Can I book everything for my party in one place?
Yes. Confetti Jar allows you to find and book all your party services in one platform so you don’t need to coordinate across multiple sites.
Communication & What to Expect
Find answers to common questions about what happens after booking.
Will the vendor contact me after booking?
Yes. Your vendor will be in touch to share updates and ensure everything is set for your event.
How will I receive updates?
Vendors provide clear updates and confirmations as your event approaches so you always know what to expect.
Will I need to coordinate a lot after booking?
No. The process is designed to be simple. Vendors handle the details and keep you informed without requiring back-and-forth.
What happens if I need to make changes?
Rescheduling, cancellations, and changes depend on each vendor’s policy. These details are clearly listed on each offering page.
What happens if a vendor cancels?
In the rare case that a vendor needs to cancel, our team will step in and help you find a replacement from our network so your event stays on track.
Shipping & Orders (Party Supplies)
Find answers to common questions about ordering party supplies through Confetti Jar.
How does shipping work for party supplies?
Party supplies are fulfilled and shipped directly by the vendor to your selected delivery location.
Where can my order be delivered?
You can choose to have items shipped to your home or directly to your event location.
When will my order arrive?
Estimated shipping timelines are shown on the product page. Be sure to order party supplies at least 2 weeks prior to your event to ensure your items arrive on time.
Will I receive updates on my order?
Yes. You will receive updates as your order is processed and shipped so you know when to expect it.
Who do I contact if there is an issue with my order?
Contact info@confettijar.com with any questions related to your orders. You can also contact the vendor from which the supplies were ordered using the contact information on your confirmation emails.