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Get to Know Your Vendor

About Sweet Dream Sleepovers

Easy, Clear Communication

After booking, we will contact you to review the event details and make sure everything is ready for a smooth setup.

During this communication, we will discuss the setup process, arrival time window, and any space requirements needed for your booking. Please make sure the setup area is clear, clean, and ready before we arrive. All animals should be safely contained prior to arrival.

Setup typically takes approximately one hour. Arrival timing may vary depending on the route for that week, but we will confirm the event within 24 hours and will also text or call when we are on the way with an expected arrival time.

Cancellation & Rescheduling

If you cancel or reschedule all or any portion of requested Services after 14 days, you will be charged a 100% cancellation fee. 15 or more days is a 50% cancellation fee
The client will be eligible to apply the remainder to a later date upon request at the planner’s discretion and availability. This is good for 1 year from the said event date and only a one time reschedule. *No refunds are given for any reason.

7 days' notice required to add items to your party package.


Any changes including adding party rentals to your order can be made at any time. Party rentals will be subject to availability. We can only add (given 14 day notice) not reduce the items. If the change occurs after delivery and payment has been processed then the credit card supplied will be amended to reflect any change in fees.


Any Outdoor experiences will not go ahead in extreme weather (rain,wind freezing temperatures). No refunds. We will do everything we can to accommodate alternative
dates or switch to our Signature Sleepover experience subject to availability. “Add-on” items cannot be rescheduled as a stand alone booking.

Proven Experience

7 years in business, 1,400+ events completed

Why Families Love Them

"Beautiful setups" "Such a snap from set-up to take down" " Excellent customer service" " Such an amazing experience" " The whole process was so easy"

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Book with Confidence

When you book through Confetti Jar:

  • Your booking is confirmed within within 24 hours, with some vendors offering instant book. This will always be noted on the offering page so you know what to expect.
  • Your vendor will be in touch leading up to your event.
  • You will have clear communication throughout the planning process.
  • If a vendor needs to cancel, we will step in and help you find a replacement from our network so your party stays on track.

Parties for Kids & Teens Made Easy and Oh So Fun

FAQs

Please read our FAQs page to find out more.

What happens after I book?

Your booking request is sent directly to your vendors. You’ll receive an email confirmation within 24 hours securing the date and time of your event so you can start planning with confidence. If your vendor is not available, your card will not be charged and we can help you find another option for your event.

For packages over $400, Confetti Jar collects a 50% deposit at the time of booking. The remaining balance will be automatically charged one week before your event.

Your vendor may also reach out to confirm final details, discuss personalizations, or review any questions submitted with your booking.

Then, you are all set and ready for a fabulous celebration!

How far in advance should I book?

We recommend booking as early as possible, especially for weekends and popular party times. Many vendors book out several months in advance. If your preferred date is available, reserving it now to secure your spot!

What time should I select when booking?

For most bookings, select the time you want your party to begin. For entertainment, choose the time you’d like the activity to start. Your vendor will follow up after booking to coordinate arrival and setup details to ensure everything is ready on time.

Will the vendor contact me before the party?

Yes. Your vendor may reach out before the event to confirm details, review any special requests, and make sure everything is set for the celebration.

How much space is needed for the rental?

Space requirements vary depending on the type of rental. Review the package details for any space or setup requirements.

What if I need to reschedule my party?

Rescheduling policies vary by vendor. Review the Cancellation & Rescheduling provided by each vendor.

What if I need to cancel?

Cancellation policies vary by vendor and will be listed on the package page. If you need to cancel your event, please review the vendor’s cancellation policy or contact Confetti Jar support for assistance.

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