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Get to Know Your Vendor

About Kincaid's

Easy, Clear Communication

Once your booking is confirmed, we'll reach out to schedule a quick call so we can get all the specific details nailed down, from what we need to what you want!

We'll walk through menu curation, any special requests, and any accommodations we need to make. It's also our chance to cover event personalization and customizations, our set-up process, our arrival time, and the flow of your event so everything runs smoothly on the big day.

Within 24 hours of your event, we'll check in by email, text, or call to confirm all the details. On the day of your party, we'll text or call when we're on our way and let you know our expected arrival time.

We typically arrive about 1 hour before your party begins, and set-up and prep take about 30 minutes. That way, everything is ready and waiting well before your first guest walks through the door.

Cancellation & Rescheduling

We allow rescheduling without a fee with at least 1 week's notice.

For unavoidable circumstances, like a sick child or weather issues, we allow rescheduling to a new date within 6 months of the original event.

Guests can be added to your party package with at least 3 days' notice before the event.

Proven Experience

2+ years in business, 100+ events completed

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Book with Confidence

When you book through Confetti Jar:

  • Your booking is confirmed within 24 hours, with some vendors offering instant book. This will always be noted on the offering page so you know what to expect.
  • Your vendor will be in touch leading up to your event.
  • You will have clear communication throughout the planning process.
  • If a vendor needs to cancel, we will step in and help you find a replacement from our network so your party stays on track.

Parties for Kids & Teens Made Easy and Oh So Fun

FAQs

Please read our FAQs page to find out more.

What happens after I book?

Your booking request is sent directly to your vendors. You’ll receive an email confirmation within 24 hours securing the date and time of your event so you can start planning with confidence. If your vendor is not available, your card will not be charged and we can help you find another option for your event.

For packages over $400, Confetti Jar collects a 50% deposit at the time of booking. The remaining balance will be automatically charged one week before your event.

Your vendor may also reach out to confirm final details, discuss personalizations, or review any questions submitted with your booking.

Then, you are all set and ready for a fabulous celebration!

How far in advance should I book?

We recommend booking as early as possible, especially for weekends and popular party times. Many vendors book out several months in advance. If your preferred date is available, reserve it now to secure your spot!

What time should I select when booking?

For most bookings, select the time you want your party to begin. For entertainment, choose the time you’d like the activity to start. Your vendor will follow up after booking to coordinate arrival and setup details to ensure everything is ready on time.

Will the vendor contact me before the party?

Yes. Your vendor may reach out before the event to confirm details, review any special requests, and make sure everything is set for the celebration.

How much space is needed for the rental?

Space requirements vary depending on the type of rental. Review the package details for any space or setup requirements.

What if I need to reschedule my party?

Rescheduling policies vary by vendor. Review the Cancellation & Rescheduling provided by each vendor.

What if I need to cancel?

Cancellation policies vary by vendor and will be listed on the package page. If you need to cancel your event, please review the vendor’s cancellation policy or contact Confetti Jar support for assistance.

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